How Cadence works
@Cadence lives in Slack and Teams and shows up across the whole selling day: daily practice built from your real calls, live coaching on the call itself, prep before and debrief after, and a teammate reps can ask anything, any time. Plus a web dashboard that gives managers the full picture. Here’s the whole mechanic.
Ten to fifteen minutes. One real situation. Real thinking.
Every session is a single, concrete scenario drawn from how your team actually sells. The rep reads it, reasons out loud, and Cadence responds: pushing on weak logic, recognizing strong logic, and offering one more example when it helps. No multiple choice. No copy-paste answers.
Multi-threading a stalled deal
Your champion went quiet for two weeks. On the next call, the buyer hints a new VP is now involved. How do you re-open the deal without losing your champion?
Built from a real call · Acme Corp, Q2 renewal (Gong)
Session types
Four ways to practice.
Open reasoning
A real situation with no single right answer. The rep talks through their thinking; Cadence probes the gaps.
Framework apply
Take a method your team already uses (MEDDIC, discovery, etc.) and apply it to a live-feeling scenario.
Capstone
A graded checkpoint at the end of a track. Pull it together, or get sent back to sharpen a weak spot.
Roleplay
@Cadence plays the buyer. The rep runs the conversation; @Cadence scores how it actually went.
@Cadence coaches. It doesn’t just score.
When an answer is thin, @Cadence doesn’t just mark it wrong. It explains what’s missing, asks the rep to try again, and recognizes the moment the reasoning actually lands. A library of good and bad examples sits behind every judgment, and a fact-checking pass runs periodically to keep content honest.
Cadence App 11:02 AM
How would you respond when they say a competitor is cheaper?
Sam 11:03 AM
I’d say we’re worth it.
Cadence App 11:03 AM
That’s an assertion, not a case. Worth it how, for this buyer? Try again. Anchor it to a cost they already feel.
Sam 11:05 AM
They said onboarding eats two weeks of rep time per hire. Cheaper tool, slower ramp, and that delta dwarfs the license gap.
Cadence App 11:05 AM
✅ That’s the move. You reframed price as total cost. Passing.
On the call, in the moment.
Practice is for before the call. @Cadence also rides along on live video calls and coaches while the deal is on the line: a nudge when a rep talks past the buyer, the objection they just missed, the next question worth asking. Private prompts only the rep sees, never the buyer.
Everyone else records the call and reviews it next week. @Cadence is the only one in the room while it still matters.
@Cadence · only you can see this
She just said “budget’s tight this quarter.” Don’t discount, ask what happens if they wait. Quantify the cost of doing nothing.
Illustrative. @Cadence’s live prompts are visible only to the rep.
Around every call
Prep before. Debrief after. Ask anything in between.
Prep for the call ahead
“Help me get ready for my call with Acme.” @Cadence pulls what it knows about the deal and runs a focused warm-up on the moments most likely to come up.
Debrief while it’s fresh
Right after a call, talk through what happened. @Cadence helps the rep name what worked, what to fix, and what to line up for the next touch.
A teammate to ask anything
Available 24/7 in Slack and Teams. “How do we handle this security objection?” “What’s our angle against X?” No ticket, no wiki dig, just an answer.
No friction
It fits the workday, so it actually gets done.
On their schedule
Reps pick when it shows up, pause when they’re slammed, and pick right back up. No streak guilt.
Right in the flow
It’s a Slack or Teams DM. Practice happens between calls, not in a separate app nobody opens.
Always one tap on
Finish a session, roll straight into the next. The friction that kills adoption simply isn’t there.
Everything managers need, in one place.
The Slack and Teams bot is where reps practice. The dashboard is where managers run the program.
- See progress across the whole team or a single rep
- Edit a schedule or pause enablement for someone
- View and assign role-based roadmaps
- Add extra tracks beyond the canonical path
- Cherry-pick individual sessions to run out of order
- Browse every session and conversation with Cadence
- Review graduated tracks and what was learned
Team overview
Enterprise Sales (West)
142
Sessions completed
4.6 days
Avg. weekly streak
11 / 12
Cadence improving
Leaderboard
Discovery track
- 1 P Closer
Priya N. AE
+8 - 2 M Operator
Marcus L. AE
+5 - 3 J Operator
Jordan R. SDR
+12 - 4 D Builder
Dana K. AE
+3 - 5 S Builder
Sam O. SDR
+6
Tell us how to improve, right after the session.
Every session ends with a one-tap way to flag a bad scenario, a wrong judgment, or an idea. Feedback and error reports flow straight to the team that maintains your content, so the coaching gets sharper every week.
Cadence App 9:08 AM
Session complete. 🎉 Was this one useful?
👍 Helpful · 👎 Off-base · 💬 Suggest a fix
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